Privacy policy

Effective date: September 30, 2026

Urban Loop LLC respects your privacy. This policy explains how we collect, use, disclose, and protect personal information when you visit or make a purchase from our online store, communicate with us, or otherwise use our services.

We may collect information that you provide directly, including your name, billing and shipping address, email address, order details, account information, and messages sent to customer service. Payment information is processed by Shopify and the payment providers available at checkout; Urban Loop LLC does not directly store full payment-card numbers.

We may also collect device and usage information, such as IP address, browser type, device identifiers, pages viewed, referring pages, approximate location, and interactions with the store. We and our service providers may use cookies and similar technologies to operate the store, remember preferences, understand performance, prevent fraud, and, where permitted, provide relevant marketing.

We use personal information to process and deliver orders, collect payment, provide customer support, communicate about purchases, maintain and improve the store, detect security incidents and fraud, comply with legal obligations, and send marketing communications when you have consented or when otherwise permitted by law. You may unsubscribe from marketing emails using the link in the message.

We may disclose information to Shopify, payment processors, delivery carriers, fulfillment providers, analytics and marketing providers, professional advisers, and other service providers that help operate our business. We may also disclose information when required by law, to protect rights and safety, in connection with a corporate transaction, or with your direction or consent. We do not sell personal information for money. Certain advertising or analytics activity may be treated as “sale,” “sharing,” or targeted advertising under some state privacy laws; where applicable, you may exercise available opt-out rights through the store’s privacy choices.

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including transaction records, tax and accounting requirements, dispute resolution, security, and enforcement of agreements. We use reasonable administrative, technical, and organizational safeguards, but no transmission or storage method is completely secure.

Depending on where you live, you may have rights to request access, correction, deletion, portability, or restriction of personal information, or to opt out of certain uses. We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law. You will not be discriminated against for exercising applicable privacy rights.

Our services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can take appropriate action.

Our store may link to third-party websites. Their privacy practices are governed by their own policies. We may update this policy from time to time; the revised effective date will appear at the top.

Privacy questions or requests may be submitted through the contact form on our online store or by mail to Urban Loop LLC, 7533 S Center View Ct Ste 210, West Jordan, UT 84084, United States.